City Clerk Tiffany Miller and Treasurer Autumn Wolf found a billing system that finally works the way their office does.
Tiffany Miller had spent 14 years in municipal water when she hit a wall with their old billing system. Deposits weren't matching up, and the training PDFs weren't helping. When she started looking for alternatives, the landscape was discouraging—most options were either too expensive for a small water district or just variations on the same clunky platform they were trying to escape.
A trusted peer in Sheffield, Illinois had been having success with Current Software and passed along the recommendation. After evaluating the pricing and the platform, the choice for Village of Walnut was clear.
“Current Software is incredibly streamlined, requiring way fewer clicks to get things done like handle payments and deposits all in one logical view. The pricing was the best value option for us.”
The team came in nervous about migration. Their previous software switch had ended badly—missing credits, misconfigured accounts, and months of cleanup. Current's implementation team handled the data transfer carefully, with guided go-live training built into the first billing cycle. The result was a smooth cutover with accurate data from day one.
What used to require at least a full work day now takes one to two hours. The platform is designed for independent use, and the team prefers it that way—they handle billing on their own, using the interface to lead the way.
“It's easy. After years of dealing with systems that required workarounds and endless clicking through screens, Current Software is straightforward.”
billing cycle time, down from a full work day
accurate data from the very first billing cycle
Walnut now recommends Current to other Illinois clerks
“We want to do it on our own. The platform helps lead the way.”
Book a 30-minute demo and we'll show you how Current fits your utility, data migration and all.